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Why You’re Losing Website Traffic | Causes & Solutions

May 30, 2018

If you’ve been watching your organic website traffic dwindle, you’re not alone. Noticeable decreases in organic click through rates (CTR) are occurring across industries due to several contributing factors; from 2015 to 2017, organic search results on the first page saw a 25% average CTR decrease on desktops, and 55% on mobile devices. To analyze this issue, we’ll start from the beginning.

Understanding website traffic: What is organic click through rate?

Your website traffic from search engines is made up of two key components: paid and organic traffic. Paid traffic is made up of users who visit your website from an ad, while organic traffic comes from users who found your website without one. CTR measures the popularity of your website by taking the number of people who click on your page for a given search query and dividing by the number of people who viewed it. In formula form: # of clicks/# of impressions

Why is click through rate important?

CTR indicates how many people have clicked on your page, and strongly affects Search Engine Optimization (SEO). Though CTR is not the only factor, Google realizes that the pages people click on the most are probably the most applicable to the query, and ranks them higher in search engine result pages (SERPs).

Why are organic click through rates falling?

To take a comprehensive look at the problem, we will discuss three reasons organic CTR is falling, and what you can do to maintain your website traffic.

1. Increased Ad Volume & Space

Back in 2010, Google’s pay per click ads only contained a header and URL, and about five organic results appeared above the fold on a desktop. Today, pay per click ads include a header, meta tags, URL, and often ratings and links to top pages– causing them to take up more space. Due to the increased number of paid ads displayed and their larger size, fewer organic results appear above the fold. For product searches, it may be reduced to none due to paid ads and the Google Shopping carousel. This becomes even a larger issue on mobile devices– because of the smaller screen fewer results are displayed.

2. Labeling Changes On SERPs

Half of adults don’t recognize if what they’re clicking is an ad, and that number rises to 70% for teens. Back in 2000, all Google ads had a shaded yellow background, making it clear that they were promoted pages. Now, ads are only distinguished by the small green “Ad” logo to the left of the website’s url, as pictured in the above screenshot. Though users may prefer to select an organic result, many are unaware that they are clicking on a promotion.

3. Featured Snippets and Voice Searches

Featured snippets, sometimes referred to as “answer boxes,” have made it harder and harder to get customers to scroll down SERPs. So, what is a featured snippet?A featured snippet is essentially an answer to a query pulled from what Google deems to be the most relevant website, and is displayed at the top of the SERP. This same type of algorithm is also used for voice searches. Fortunately, this feature will mainly affect information-based pages; there will not be a featured snippet that recommends a specific product or service.clickthrublog-2-400x411-1480938

Three steps to increase your organic website traffic

  • Research strong keywords: Determine what words and phrases are most relevant to your company by using tools such as Keyword Planner
  • Develop a content strategy incorporating your keywords: Once you have established your keywords, begin generating content that utilizes them and demonstrates strong context; you can use your keywords to find the right LSI (context) keywords using
  • Share content on social media: Growing your social media presence will inherently improve your website’s SEO; if used correctly your social media channels will drive traffic to your site, creating leads and further enhancing SEO through increased users and engagement
Capture paid website traffic

Even if you perfectly optimized your website and did these three things tomorrow, it can take Google about a month to improve a small website’s position on SERPs. If you’re looking to increase your website traffic today, paid digital advertising is the best option. Though paid advertising will capture traffic quickly, it’s important to develop a long-term strategy for generating organic website traffic.

Need a hand?

If you’re not sure where to start, or feel like you’ve tried everything but still can’t increase your website traffic, we’re always happy to help! Give a call today at (352) 600-5050, and take the first step towards having an awesome, optimized website!