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New Year, New Trends 2022

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How to Shift Your Social Strategy in 2022

It’s the start of a new year and we’re already sifting through tons of social media updates. We’ve sorted through all the tiny platform changes and absurd campaigns (looking at you, TikTok Kitchens) to find the news that matters most to business owners and social media managers. For our first marketing trends blog of 2022, we’ll look at the future of Instagram, Twitter strategies, and a new mobile video editing tool to try out!

 

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Instagram: New Feed Options, More Video, and Other Goals

The Head of Instagram, Adam Mosseri, took some time to tell us about upcoming changes on Instagram through, you guessed it, Instagram Reels. First, he addressed changes to your Instagram Feed that are already in testing. The update here is three options for sorting your feed:

  • Home: This is your Feed as you viewed it in 2021. You’ll see posts from accounts you follow ranked by an algorithm intended to determine your interest. With the additional sorting options, you may begin to see more suggested posts popping up in the Home feed throughout 2022.
  • Favorites: The Favorite Feeds puts you in control of what you see. Make sure to favorite accounts you’re the most interested in for an easy way to view their content.
  • Following: If you’re looking for the classic Instagram experience, switch to “Following” to view just posts from accounts you follow in reverse chronological order. That’s right – there’s finally a way to get around the algorithm!

In another Reel, Adam shared Instagram’s top priorities for the coming year. The platform will continue to focus on video content while working towards being the best place for people to share messages. Instagram is also continuing to value being transparent and finding ways to support creators on the platform.

What does this mean for Florida Businesses?

We have a few predictions of how the additional sorting options for Feeds will impact business accounts and content creators. First, additional suggested content on the Home feed could make using hashtags even more important. You’ll also want to interact with other accounts in your area and within the same industry so Instagram understands what users to recommend your content to. Second, the Following feed will push content to your followers more effectively, provided you post at times when users are active on the app.

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Twitter: How To Plan Topics in 2022

The team at Twitter shared a new resource dedicated to helping you strategize your Twitter presence this year. The 2022 Twitter Planner is designed to get you started with a ‘brand guardrails’ worksheet, monthly planning spaces, and pro tips from the experts. Here’s a breakdown of the advice they shared:

  • Use rich media for better engagement. Include short videos, gifs, and images in your Tweets as often as possible. Visual Tweets will get more engagement than just text.
  • Write concise copy with a clear call to action. For promoted Tweets and direct organic Tweets, let the user know what you want them to do. Experiment with different ways of delivering a strong call to action.
  • Keep your content human. Users are looking for authenticity, so remember to speak conversationally. Balance being direct with being human and keep track of how different audiences respond to each approach.
  • Give discounts in the form of a percentage. When announcing a sale, Twitter has seen better responses from posts that give a discount as a percentage. Instead of saying $20 off, say 20% off for better engagement.
  • Keep videos and images straightforward and on-brand. Videos should be 15 seconds or less, opening with a product, and showing your branding more than half the time. Images should have limited text and convey a point with strong, scroll-stopping visuals.

What does this mean for Florida Businesses?

Check out the full PDF for more tips and tricks to guide your Twitter strategy. In general, don’t be afraid to engage and try some things on Twitter. Give yourself time to brainstorm content for each month, but keep the strategy open enough that you can get in on those viral moments. Sticking squarely to a pre-written social strategy means you’ll miss out on the next Squid Game moment or trending hashtag. Know how you want your brand to come across and get in on the conversation this year!

 

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Snapchat: Create Video Content With the New Story Studio App

The rise of TikTok changed what we look for when creating social media content. It’s become clear that authenticity matters more than well-produced video for younger audiences. In 2021, many brands adapted their strategies to embrace creating content themselves. With more of a focus on being a part of the newest trend, speed led to many content creators embracing new ways of filming and editing video – often within just an hour or so.

Now, social media platforms are also content creation platforms. Instagram’s Reels editor has been racing to keep up with TikTok’s intuitive editing functions. And now, we’ve got one more option with Story Studio from Snapchat. Story Studio is in its early stages, but available on the app store for trend-setters to try out. So far, ratings are high, with users happy to add AR effects to existing video, use transition effects, and time their videos up with Sounds from Snapchat. This video editor allows for easy export to its sister app, but also allows you to edit vertical video for use around the internet.

What does this mean for Florida Businesses?

TikTok remained high on the app charts through the end of 2021. Even Instagram Reels, a copy of the original, maintains enough popularity that Instagram is committed to expanding in the video space. This tool is another way for business owners and social media managers to make content on the fly. So find some lighting and get filming – you’ll increase your visibility on Instagram and have the option to break into a new market on TikTok!

Ok, now what?

As we’ve seen, social media works best when you’re providing high-quality content your viewers will enjoy. Liquid Creative is here to help business owners with all their marketing needs, including managing your social media! We can also help you turn those views into sales with a beautiful website, produce ultra-engaging video content, or brand your business from the ground up.

We’re a full-service marketing agency ready to craft the perfect solution for your business goals. Our talented team can pick up your marketing strategy without missing a beat, help you out with a one-off project, or get your business on the digital map. Call, email, or leave us a message to let us know how we can help you!

Social Media Trends & Topics To Watch For in 2022

As we wrap up another year, social media platforms have gathered together their analytics to shed some light on our collective interests. Check out this platform-specific data to inform your 2022 social media strategy!

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Insights from Instagram 2020

The 2022 Instagram Trend Report focuses on how Gen-Z users are influencing the platform. Though this might not include your specific audience, the introduction of Instagram Reels and the rise of younger influencers have changed how many people experience the platform.

  • Influencers: Almost 50% of young people view relatable people with small, loyal followings as critical for setting trends. 80% of them agree that online influencers are more impactful than mainstream celebrities.
  • Shopping: The majority of young people keep up with shopping interests on Instagram. 27% of young adults and teens expect to shop directly within the app.
  • Holistic wellness: Instagram users are looking beyond just physical wellbeing. Alongside the popularity of at-home workouts, mental health exercises, creative outlets, and eco-friendly homes are trending wellness topics on Instagram.
  • Humor: Memes continue to dominate the social scene, with the best performers combining irony and sincerity. Absurdist humor is expected to continue to trend in 2022, with memes about cryptocurrency, astrology, and stocks being popular topics.
  • Responsibility: Instagram has risen as a hub for education on social justice issues and sustainability. 28% of young people will follow social justice accounts while 37% expect to donate money to social causes.

What does this mean for Florida Businesses?

While a lot of these trends may feel like they don’t apply to your business, there are some common threads you can use to your advantage.

  • Shopping decisions are made online. Showcase your product through video, reviews from customers, influencer collaborations, and public relations work. Trusted first-hand accounts and authentic, less “produced” videos help people understand your product before they buy.
  • Educate through social media. People look to social media for information on sustainability, social responsibility, and what small businesses are bringing to the table. Don’t be afraid to highlight your processes, ingredients, and where you differ from competitors. As users look to become more intentional about purchases, the more information you share, the better.
  • Authenticity is key. A lesson learned throughout this year is about authenticity. As Instagram embraces video and Reels, don’t be afraid to show realistic content. The most persuasive way to win over your audience is to let your personality shine!

There’s more information in the full report if you want to dive into specific trends and data for fashion, video games, music, and more!

 

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What’s Trending on Twitter 2022

Twitter’s year-end wrapup highlights the top Tweets of the year and the trends we saw in 2021. The trends prove that Twitter demands a different approach than other social media platforms. With an emphasis on news and daily trends, the best performing Tweets were those that quickly responded to real-life events.

  • The news of the day: 2021’s most liked Tweets all featured the events of the day. The inauguration of a new president, the most popular k-pop artist BTS, and the infamous moment when Facebook’s suite of apps went down.
  • Wide-ranging events: Other top-performing content on Twitter included themes like popular TV shows, sports matchups, and award-winning music.
  • Retweeting as a resource: Some of the most retweeted posts included social justice content. Throughout the last two years, using threads to compile resources for easy sharing lets people educate themselves, donate to causes, and stay up-to-date on current events.
  • Brand Tweets: The best Tweets from brands in 2021 were successful for a variety of reasons. Ford’s electric truck struck a chord with an audience interested in sustainability, a message from Blue’s Clues’ Steve hit us with nostalgia, and a sandwich cookie surprised astrologists with the absurd idea of “Oreoscopes”.

What does this mean for Florida Businesses in 2022?

Branded content and personal content share an interesting space on Twitter. So what lessons should you gather from both sides?

  • Twitter is a responsive medium. If you’re looking to enhance your Twitter audience, being timely is key. Respond to local news, share your take on the latest text meme, and reply if someone mentions you.
  • Find an approach that works for you. Branded content that performed well includes giveaways, absurd humor, product launches, and feel-good content. Consider what aligns best with your brand’s personality, audience, and product.

 

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Find Your Own Trends on Facebook’s Creator Studio!

As reported by social media connoisseur Matt Navarra, Facebook’s Creator Hub has a new feature to drive discoveries daily! After navigating to your Creator Hub, check out the new Inspiration panel on the right side. At a glance, you’ll see a few popular Facebook posts and hashtags to inspire you. After clicking “See More”, you can sort trending posts by time period, content type, and more.

This resource is a great way to hear about the next #IceBucketChallenge before it blows over. By staying on top of trending topics, you can adjust your strategy to increase your engagement on Facebook. And since you have the option to sort by a specific page, you can easily check in our your competitor’s top-performing posts every month.

What does this mean for Florida Businesses?

This is another great resource from Facebook to understand what audiences respond to. While it displays some top performers that aren’t ideal for brands, the filter feature is great for looking at engaging images and text posts or getting a better look at competitor’s content. Try this one out and see how you can use this inspiration in your next social media posts!

Ok, now what?

As we’ve seen, social media works best when you’re providing high-quality content your viewers will enjoy. Liquid Creative is here to help business owners with all their marketing needs, including managing your social media! We can also help you turn those views into sales with a beautiful website, produce ultra-engaging video content, or brand your business from the ground up.

We’re a full-service marketing agency ready to craft the perfect solution for your business goals. Our talented team can pick up your marketing strategy without missing a beat, help you out with a one-off project, or get your business on the digital map. Call, email, or leave us a message to let us know how we can help you!

Social Media Features For Consistent Presence Across The Web

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“Google Business Profiles” Combine The Best of Ads and Maps

Your business’s presence on Google has gone through quite a few name changes over the years. The latest one changes “Google My Business” to “Google Business Profiles”. This name change comes in an effort to simplify the business side of Google’s many platforms. By switching to Business Profiles, it seems the company is looking to encourage users to combine their Google Ads and Google Maps presence.

This change is one of a number of tweaks that are making it easier to connect with an audience right from Google. After claiming and verifying your business with Google, your customers will be able to contact you directly from search results. Brick-and-mortar businesses can let local shoppers know what’s in stock at their location before their visit. For all local businesses, Local campaigns provide a streamlined option for advertising across Google’s services.

What does this mean for Florida Businesses?

Maintaining your business on Google makes it easy for people to find you with a simple search. The latest updates are rolling all your business needs into one neat little package. Make sure to verify and claim your business if you haven’t already. You can share posts related to your business, show the local audience your stock, and experiment with Local campaigns to make the most of these changes!

 

What Is Facebook’s Meta-verse?

What Is Facebook’s Meta-verse?

You may have heard that Facebook recently changed its name to Meta. The internet was quick to share reactions about this VR-driven vision for Facebook’s future, both good and bad. But for those that kept scrolling, here’s a quick recap of what’s changing for Facebook.

Facebook has been diving into the world of virtual reality more and more recently. Their VR hardware, Oculus, has allowed many creators to bring virtual experiences to life. Establishing themselves as champions of a meta-verse is similar. Many different virtual reality experiences will exist, created by a variety of companies. But users will use Meta’s platform to connect and access VR rooms, games, and more.

So what will the meta-verse looks like? The company’s previous project, Horizon Workrooms gives a realistic look at what’s possible today. Facebook Connect 2021 shows a much more immersive experience that we may achieve in the future. Right now, the Meta-verse is still in the works. In the future, this technology may be commonplace enough that local businesses can take part. For now, we’ll continue to rely on Meta’s more established platforms for engaging with our audiences.

What does this mean for Florida Businesses?

The meta-verse might not be open for business yet, but this shift in direction does give us some new insights into Facebook’s future. First off, this bold move is made possible by Facebook’s audience and range of products. With so many users already using Facebook for shopping, chatting, and sharing their business, adding new technologies onto the list isn’t so difficult to imagine. Second, Meta is continuously looking for new ways to make your account more useful and interconnected. With features like Facebook Neighborhoods, Portal, Shops, and many more, it seems like the company wants to be a one-stop shop for everything digital. If their current trajectory continues, Meta’s platforms will be relevant and irreplaceable for the foreseeable future.

 

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Photo by Instagram

New Ways to Post on Instagram

Instagram’s newest updates make it easier for you to post on the app and link to outside sources. Business owners and marketing professionals have asking for it for years and Instagram has finally added desktop publishing for photos and videos under 1 minute. This means a lot less emailing and AirDroping graphics before posting. In another long-awaited change, Link stickers in Stories are now available to everyone, regardless of follower count. We encourage everyone to use this to spend less time changing the link in your bio. Just end your post captions with “link in story” for a linking solution that lasts 24 hours.

Speaking of Stories, a new sticker called “Add Yours” lets you encourage accounts to reply for a collaborative Story experience. Watch out for these prompts and try engaging when relevant to get new eyes on your account. For more about engaging your audience with Stories, check out Instagram’s latest tips. The core of successful Story posts is authenticity, easy ways to engage, and high-quality content.

What does this mean for Florida Businesses?

Maintaining your business on Google makes it easy for people to find you with a simple search. The latest updates are rolling all your business needs into one neat little package. Make sure to verify and claim your business if you haven’t already. You can share posts related to your business, show the local audience your stock, and experiment with Local campaigns to make the most of these changes!

 

Ok, now what?

Social media works best when you’re providing high-quality content your viewers will enjoy. Liquid Creative is here to help business owners with all their marketing needs, including managing your social media! We can also help you turn those views into sales with a beautiful website, produce ultra-engaging video content, or brand your business from the ground up.

We’re a full-service marketing agency ready to craft the perfect solution for your business goals. Our talented team can pick up your marketing strategy without missing a beat, help you out with a one-off project, or get your business on the digital map. Call, email, or leave us a message to let us know how we can help you!

The Importance of Digital Marketing for Businesses

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Digital marketing includes every part of your brand’s presence online. That means social media, Google ads, your website, email campaigns, and more! Every one of these helps establish your reputation and influences how someone perceives your business. Whether you’re just dipping your toes in or diving in headfirst, we’ve got some insights on why you should care about digital marketing and how you can make the most of it.

Check out 5 Digital Marketing Myths We’re Ready to Leave Behind.

 

Digital Marketing Can Get You Ahead of the Competition

Every business deals with competitors in their space. To win over customers, you have to effectively communicate why you’re the best option for them. The digital space gives you plenty of opportunities to do so. You can post regularly on social media to show off your brand personality, email out useful resources to establish credibility, or get yourself on someone’s radar with a digital ad.

Finding the right digital marketing tactics – or specific executions like a Facebook ad or an email campaign – can get you closer to your business goals. Reaching someone online is a lot more affordable and trackable than traditional media. (Learn just how much a click costs here!) With digital marketing, you can get eyes on your brand with any budget! When buying ads isn’t an option, you can turn to your business’s social media channels, local Search Engine Optimization, and more without spending a cent.

In summary, digital marketing is a must for small businesses and large companies alike. It can make potential customers aware of your business, amplify the reach of word-of-mouth accounts, and show that you’re a legitimate, personality-filled local business.

 

Why is digital marketing important for businesses?

When someone hears about your business or needs your services, the first thing they’re going to do is search online. What are they going to find? An abandoned Facebook page or beautifully managed social media? Your Google My Business presence or your competitor’s keyword-filled website? Investing in digital marketing means being present where people are searching for your services, informing them about your products and services, and showing a consistent, trustworthy brand on every touchpoint.

Digital marketing is most powerful when you create a strategy based on your business goals. Here are some examples of how your business goals can shape your digital marketing

  • Brand awareness: Put a small ad spend behind your organic social posts. Target your local area and the demographics most likely to need your services.
  • Build credibility: Post blogs or offer free resources related to your industry. Provide helpful information on your website to show you know what you’re talking about.
  • Find new customers: Run digital ads on Facebook, Google, and other social media to have your business promoted to people who may not have heard of you.
  • Establish a brand personality: Use organic social media (your business’s own profiles) to show what makes your business unique.
  • Generate high-quality leads: Create a contact form on your website that you can link to throughout your site and in all your digital advertising.
  • Create life-long customers: Encourage customers to learn more about your business, follow along, and share your content with high-quality content that showcases your business.
  • Capitalize on word-of-mouth: Post your best reviews on social media or feature them on your website’s home page.
  • Hire new talent: Talk about your company culture in social media posts, add a careers page, and even list available positions on Facebook.
  • Reach a new audience: Define an audience you’re missing out on, then craft an ad that speaks to them. With target audiences on digital ads, you can make sure only certain people see your ad.

No matter the size of your organization, you have a variety of digital marketing tools that can improve your business’s position in the marketplace.

 

Quick Digital Marketing Tips

Digital marketing might seem a little daunting at first but it’s really as simple as sharing your products, services, and knowledge in places where people can find it. These quick tips will help you get started!

  1. Start by establishing a strong presence on social media. Just by existing on Facebook and other platforms, you can reach customers that search for your name, add a place for people to leave reviews, and list helpful information like contact information and business hours.
  2. Consistency is key! Make sure your logo, colors, and personality are present wherever you are online. Every touchpoint adds to the viewer’s perception of your brand, so you want to make sure you’re hitting the mark with every message.
  3. Know your goals before you start making content. Your marketing goals should align with how you’d like to grow your business. With strategic and focused digital marketing, you’re likely to make strides towards your goals.
  4. Remember just how many people browse on mobile devices! Your website should be mobile-friendly and you can capitalize on people browsing on their phones with executions like click-to-call ads.
  5. Contribute to your community. You can find Facebook groups that promote local businesses, interact with other businesses online, and engage with your customers’ content. Doing so can get eyes on your brand – often for free!
  6. Repurpose your content. You can pull copy from your website to post on social media, share your blog posts to Pinterest, and grab Facebook reviews to share on your website. Most content fits more than one place online, so share it everywhere it makes sense!
  7. Make a content calendar to keep yourself organized. A content calendar can help you work towards your goals without posting the same content every week, keep you from missing fun dates, and let you knock out a month of social media in one sitting.

Keep these best practices in mind as you navigate the ever-changing online marketing landscape.

 

We can help your business with digital marketing!

Digital marketing is always evolving. Nowadays, high-quality social media content, information-filled websites, and engaging social media videos are key. The team at Liquid Creative can help you with all three – and anything else you could need! We act as an extension of your own team, bringing strategic insights, digital marketing expertise, and professional content to businesses of any size. Contact us today to learn more about how our digital marketing services can help you!

Thumb Stoppers: How To Capture Attention in the Age of Endless Scrolling

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We scroll through Facebook. We scroll through Instagram. When those are down, we scroll through Twitter. Our thumbs want to swipe up whether it’s because of short attention spans, FOMO, or something else entirely. With people consuming so much content every day – for better or for worse – how do you get them interested enough to interact with yours?

In the digital world, you have fractions of a second to reach your audience before they keep scrolling. These tips can help you create engaging content, lower the cost-per-click of your digital ads, and make the most of your social media following.

 

Offer Real Resources

After seeing and hearing advertising all around us, many of us develop a subconscious ‘screening’ that blocks out advertising messages. One way to overcome this hurdle is by offering something to your audience: inspiration, information, or resources. Some businesses are scared of ‘giving away their secrets’ online, but sharing a piece of your knowledge often proves your worth while intriguing your audience!

Ideas To Get You Started

  • Create blogs about topics your audience is interested in
  • Answer frequently asked questions on your social media
  • Experiment with a small digital ad spend promoting your existing blogs or resources
  • Create a PDF resource or tool that requires the viewer to fill out their contact information

 

Know Your Audience

Your messages will resonate the most when they’re targeted at just the right audience. If you haven’t identified your target audience yet, start by evaluating your customer base or social media following to see who’s interested in your business. Knowing you’re speaking to that audience, brainstorm the messaging they’d respond to. What are their paint points? Why would they need your services? What do they interact with online? With the hyper-specific audience targeting available with digital advertising platforms, you can craft specific messages made just for your niche – or even run simultaneous messages to different audiences.

Ideas To Get You Started

  • Identify different sub-groups within your customer base (organized by interests, age, gender, etc.)
  • Run a digital ad campaign focused on the biggest pain point caused by your competitors or the problem your business solves
  • Create content starring someone who looks like your target audience (feature your customers, use carefully chosen stock photos, or step into the spotlight yourself)
  • Craft a relatable headline that reflects your audience’s daily life

 

Jump On The Latest Trends

Yes, it’s okay to jump on the bandwagon. When people see a new take on something they recognize, they’re more likely to take their time to see what you have to say. Make sure to be clear about the trend you’re following to capture attention fast. Then use that attention to tie in a message about your brand. Using trends often helps social media post performance and might even get you promoted to accounts similar to your current followers.

Ideas To Get Your Started

  • Post your (tasteful) take on the latest meme, focusing on your industry or offerings
  • Take inspiration from businesses you see on your Instagram explore tab, Pinterest, and more; most of these posts are there because they’re performed well
  • Think about how you can relate a news event, TV show, or other phenomenon to your business, then turn it into a blog post

 

Make A Joke

Humor is a great way to grab someone’s attention. The effort to incorporate humor goes a long way here – even if your jokes don’t land, you’ve still bought yourself a few moments of the reader’s time. And if your humor does hit the mark, your content is much more likely to be remembered, liked, and shared.

Ideas To Get Your Started

  • Post a joke setup where the user needs to interact or read on for the punchline
  • Talk about your selling points in a specific, lighthearted examples; instead of saying “we save you time”, say “we give you more time for meetings that could’ve been emails”
  • Poke fun at your own business, your industry, or common client pain points

 

Catch Them With A Hook

You want all your copy to be snappy and attention-grabbing, but that’s especially true on the front end of your content. Whether it’s an email subject line, a Google search headline, or bold text on a social media graphic, whatever comes first is what’s most likely to be read. If you can grab their attention there, you can get them to keep reading. Give them a cliffhanger, a helpful insight, or an intriguing statistic to capture their interest.

Ideas To Get Your Started

  • Start with a common question; if they’ve thought about it before, they’ll want to read on
  • Feature the benefits first, then explain how your product/services offers that benefit
  • Break up longer copy with subheadings, bullet points, graphics, and more to encourage reading
  • Use numbers and adjectives to capture your content, such as “8 surprising benefits to hiring a digital agency”

 

Quality Rules Everything

In general, the secret of getting someone to stop scrolling comes down to the quality of your content. Well-written copy, eye-catching graphics, and strategic campaigns will get you the most engagement and clicks every time.

 

Need some help stopping the scroll? Liquid Creative helps small businesses manage their social media, run effective digital advertising campaigns, and more! We can help you enhance your presence both online and off, with strategic ways to reach your business objectives. Our team crafts solutions for any business goal. Call, email, or leave us a message to see what we can do for you!

Why You Should Use Video In Your Social Media Strategy

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In a time where social media is overflowing with content, how can your business stand out from the crowd? Video is a powerful way to communicate your brand story and build relationships with your audience. Meaningful and inspired videos convey your message and propel your brand to connect with your desired audience. Here are the top three reasons why video content should be used in your social media strategy:

1. Improves Brand Awareness

Video unlocks the ability to build brand personality, establish trust and tell your story. Video helps to put a face and personality to your brand and in return, your audience begins to build trust. Once consumers trust your brand, they are more likely to purchase your products or use your services more than once. When your consumers feel connected to your brand and understand your values, you have achieved what is known as brand association. In 2020, video ads were the #1 way consumers discovered a brand and made a purchase. With video content that clearly reflects your brand, brand association increases.

2. Fosters Connection 

Video content is the best way to give consumers exactly what they’re searching for: connection. Content that is short, helpful and engaging allows your brand to be personal, not polished. Businesses often focus on turning unconnected customers into highly satisfied ones but turning already highly satisfied customers into fully connected customers can have three times the return in revenue and market share. Implementing video in your social media strategy humanizes your brand and produces fully connected customers.

3. Boosts Engagement

Strong social media engagement helps you measure the impact of your brand’s communication efforts. Let’s be honest, it’s much easier to continue scrolling through photos on your feed than to stop and read an entire caption. However, when sound comes into play and a video starts rolling, you’re more likely to stop, listen and watch. Recent studies show 59% of executives would rather watch a video than read text. In 2020, video is the #1 form of media used in content strategy to increase audience engagement. 

Ok, now what?

You agree video is important, so how do you get the cameras rolling? It’s time to invest in a team that specializes in creating compelling video content. We can help! Liquid Creative is a full-service marketing agency that assists in video production, coordination, scriptwriting and art direction to create videos that will truly capture the essence of your brand and connect with your audience.

4 Reasons Why You Should Have a Target Audience

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Audience targeting is a key component of an effective advertising campaign. It can be tempting to take a mass approach to your marketing strategy. After all, your product or service is absolutely fantastic and everyone should use it! will help so many people! It just makes sense that you’d want to get yourself in front of as many eyeballs as possible. Unfortunately, this approach can be costly and ineffective. Having a target audience in all areas of your marketing campaign (digital marketing, social media, traditional advertising, and email marketing) ensures that you’re getting your message to the people who are going to benefit the most from your product or service.

Return on Investment

The return on investment, or ROI, is one of the main reasons to develop a target audience and focus your marketing tactics  on that group. Targeting your messaging to a narrow and defined audience means you’re reaching people who are most likely to benefit from your product or service. When you do this, you’re not wasting time and resources delivering your message to people who are unlikely to use your product. If you’re selling bathing suits, it wouldn’t make sense to take out a full-page ad in the newspaper in January. Sure, there may be a few people that may need a bathing suit. But likely you’re not going to make enough sales to justify the cost of the advertising. If you create a Google ad for bathing suits where you are targeting people who recently booked Caribbean cruises, more people will see it who are in the market for a bathing suit. You get a greater return on your advertising dollars when you target  your advertising to people who need your product. 

Build Brand Loyalty

Understanding your target audience allows you to better connect with the people who are benefiting the most from working with your business. When you build high-quality connections between your brand and your audience, it makes people feel valued and want to contribute to the success of your company. Feeling heard, understood, and accepted fosters feelings of loyalty. This means you have a fan base that will become a part of your marketing team. Their engagement on your social media and word-of- mouth referrals will help spread your message. Members of your target audience that are loyal to your brand will share your business with other people that share similar traits and values.


Efficient Sales Process

It takes time, effort, and energy to bring people from a lead to a customer. When you effectively market to a segmented audience, you are putting higher-quality leads into the top of the funnel. You’re targeting people who are most likely to use your product or service work with you, so they’ll require less nurturing to convert to a customer. If you are a commercial landscaping contractor, targeting only businesses in your advertising campaign saves you the time and bandwidth of fielding calls from homeowners seeking residential services. Having a target audience helps ensure that the time you’re spending nurturing leads will result in sales.

Establish Authority

Targeting your audience allows you to become an expert on appealing to the people who are going to get the most from your product or service. You will identify what words, images, and strategies work to get their attention and understand how you can best communicate the value of your product or service to them. This builds trust within your audiences and differentiates you as an industry leader. Targeting your audience allows you to deliver an impactful message that increases your credibility. 

OK, now what? 

Now that you understand why audience targeting works, it’s time to figure out who your target audience is and how to reach them. We can help! Our strategy team works with businesses every day to craft messaging that appeals to their target audience. 

Trend Spotting: Real-World Take on the Digital Space

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There’s a lot of noise in the digital marketing world. We’re here to weigh in, distill information, and shed some light on what is working and what isn’t in the ever-changing landscape of digital marketing.

1. Facebook Email Marketing Tool

Recently, business page managers have been reporting a new feature added to the pages app. The Marketing Emails feature allows users to send customized marketing emails to subscribers directly from Facebook. The social media platform contacts are manually uploaded and details like birthdays, addresses, labels, and notes can be added. Essentially, it’s a CRM within the Facebook environment. The stand-out opportunity this feature provides is the ability to create custom and lookalike audiences based on the data of your contacts.

2. Google Discovery Ads

Google advertisers can now promote products on the Discovery Feed! The Discovery Feed offers more adaptability for targeting than search, including remarketing. This is directly in competition with Facebook Pixel and is a powerful tool for marketers. There are two bidding strategies: Target CPA (cost per action), and conversion optimization. These are both great for driving sales rather than increasing awareness. These ads can run on YouTube, Gmail, and in the Discovery Feed. According to Google, nearly 85 percent of people will take action within 24 hours of discovering a new product. This means Discovery Feed ads can be a strong opportunity to drive sales as a part of your digital marketing plan.

3. Facebook News Launches

Facebook has rolled-out Facebook News in an effort to attract publishers and give readers an opportunity to consume even more content without leaving the platform. Facebook has a troubled past with news, having inadvertently allowed fake news to be disseminated widely on the platform. With the News feature, users can react and share articles but the comments section has been removed. The news available to users is a blend of local and national news and is impacted by their ability to hide topics or publishers that they don’t want to see. Facebook is attempting to avoid spreading misinformation by restricting publishers to organizations with wide readership and those who abide by integrity standards. The News feature is now live on the mobile app.

Be on top of the latest information in the digital marketing world. Each month, we’ll take a look at what’s changing in the industry and how it can help you make decisions for your business. Contact us today to move your digital strategy forward.

Facebook vs Google: Online Ad Strategy

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Your digital strategy should include some form of online advertising. There are 3.5 billion Google searches daily and Facebook has 1.45 billion users on the platform every day. Your target audience is online and looking for you, but getting in front of them might feel a little mystifying. To help take away some of the confusion, we have distinguished the advantages of advertising on Google and Facebook.

Audience Targeting

One huge advantage of online ads is ad targeting. You know how your Facebook feed seems to know that you need a new welcome mat and a guide to the best hiking trails in Costa Rica? That’s ad targeting. 

Google and Facebook collect data points on every user based on their interests, search history, demographic data, and interaction with other posts and ads. You can create audiences based on this data. This can include their employer, job title, marital status, whether or not they have kids, household income level, and more. These data points are drawn on to create audiences and show your ads to users that match key points of your ideal client. 

On Facebook, you can also create lookalike audiences. These audiences take similarities from a source audience and target ads to similar users while excluding users in your source audience. You can use lookalike audiences from multiple source audiences to create the audience for a single ad set, including visitors from your website and your Facebook page. 

Retargeting is another way that online ad platforms allow marketers to target audiences that are likely to buy. Facebook allows you to do this using Facebook Pixel. You can install the Pixel on your website or landing page and then use the data to show your ads to people who already visited your website. Google has its own version of the Pixel you can use to retargeting web vistors, the Remarketing Tag. 

Online ads are a key component of a well-rounded digital strategy. Both platforms allow you to meet people where they are in the buyer’s journey and provide them with access to your business’s offerings. 

Ad Formatting

Ad formatting is largely going to depend on your platform, your objective, and the ad’s copy (its wording) and graphics (its images) that will best highlight your brand. 

Facebook provides a great deal of flexibility to be creative with your text and visuals. There are limitations and guidelines, but you can use the combination of words and pictures that best demonstrate the value of your product or service. 

With Google AdWords, or Search Ads, you’re limited just to text. So you need to be able to communicate an impactful message with short copy and no visuals. If you think your message is better served with visual imagery, then Google Display Ads may be a better choice. Google display ads are shown on various partner websites through the Google Display Network

Choosing the right platform for your ads will depend largely on your business and on your digital marketing strategy. It may be wise to run test campaigns on Facebook and Google to determine which ad type works best for your business. 

Choosing Your Objective

Facebook allows you to select from a wide number of objectives for your ads. You can run campaigns based on where your audience is in their buyer’s journey. From awareness to consideration to conversion, Facebook has several options for ads in each phase. Because Google generates results based on what users are looking for, Search Ads only target conversions and maximize clicks to your website, however Google Display Ads are great for generating exposure to your brand. Facebook and Google Display are more appropriate if you are looking to spread awareness of your product. 

How Do I Know Which Platform is Right for My Business?


Once you’ve started considering the role ads play in your digital marketing strategy, you’ll get a clearer picture of what platform will work best for you. When you’ve determined your objective, target audience, and what you’re trying to achieve, reach out to us! Our team will recommend a strategy and budget that will help achieve your goals.  

3 Reasons To Keep Your Website Up To Date

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Website maintenance may not be the most exciting or glamorous aspect of web development, but it is critical to the health and performance of your site. Routinely updating your website ensures that it is continuously showcasing the best parts of your business and keeping you and your users safe.

 

1. Protect your site from malware and hackers

The web is always changing. If you aren’t keeping your site updated, you’re at risk of the website breaking or getting hacked. 

The main way that programmers infiltrate websites is through openings in outdated security software. As new patches are created, these hackers will specifically target websites that are missing these security features. This leaves visitors to your site susceptible to malware, and your site open to viruses that can cause it to go down completely. 

Additionally, without site protection, your SEO efforts will be unproductive. Your site’s Google search rankings will go down because of lapsed SSL certificates, and sites that have reported malware issues are delisted until they are fixed.

 

2. Provide a great customer experience

A website is often a potential customer’s first experience with a business or organization. Having a site with outdated content, a theme that doesn’t display properly, or broken links is not a good look.

Updating your software, plug-ins, and themes in WordPress will make sure that visitors have a positive experience when they navigate your site. Slow-loading sites are frustrating to everyone, and it’s a surefire way to send a visitor to another site. Maintaining your site ensures that it loads quickly, has functioning navigation tools, and that all the information your visitors are looking for is accessible.

In addition to the overall look and functionality, it’s also important to keep in mind the other ways people use your site. More and more people are utilizing accessibility tools to help them navigate websites. Keeping your site maintained and appropriately updated ensures that people using tools like screen readers are able to navigate your site and use all of its features.

 

3. Make sure that the website displays correctly

The internet changes and adapts based on the way people use it. Your website should be adapting to keep up with the changing needs of users. More people than ever are using mobile devices for their web browsing. Updates to your theme and plugins are key to mobile optimization. Staying on top of site maintenance is critical to ensuring that your site looks sharp no matter where it’s being viewed from.

Coding languages change over time, and this can cause disruption to your site when it’s not routinely updated. If your theme is using an older version of HTML, it will negatively impact how your site looks on the front end. Code often changes and becomes obsolete. Therefore, there’s no way to guarantee that a browser will read your code correctly, and your site may not appear as it was originally designed. 

Website maintenance that protects your clients, your business, and your brand.

We are now offering website maintenance! Our team will keep your website up-to-date so that it runs quickly, stays safe, and looks great. We work diligently to help you avoid costly repairs, excessive downtime, or the need to completely rebuild your site should it become infected.

Contact us today for a quote.

  • Weekly backups of your entire website
  • Continuous updates of WordPress plug-ins and themes
  • Restoration services if your site goes down