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3 Ways Social Media Can Help Your Business Thrive

Until the past few years, social media seemed to belong exclusively within the territory of tech savvy teens using sites like Twitter, Facebook and WordPress to deliver their thoughts to a (supposed) audience.

Now, it seems that there has been an overnight revolution in the way businesses, both Fortune 500 companies and tiny start-ups alike, are viewing social media. Companies are realizing that social media is more than a side errand that brings negligible traffic, but a platform to attain a digital presence and increase visibility.

This is the age where droves of consumers are turning to the Internet to find dinner recommendations, product and service reviews and vacation rentals. Scratching out your own digital space is easier and less expensive than other marketing strategies, but can drive visibility, traffic and sales.

Gain Exposure to a Varied Demographic

Social media, particularly Facebook, allows your company to specifically target certain demographics. Reach young women on Instagram, Tumbler and Pinterest. Find business professionals on Google+ and LinkedIn. Denny’s official Tumbler has recently gone viral for not only their mouth-watering pictures of pancakes and bacon, but also for their quirky and witty posts that have reached thousands of “reblogs” and “likes.”

Build Brand Awareness

Promote your products and services online, every day! Cheerwine reminds their fans on Facebook that their drink is tasty and appropriate for any time of the day, as well as offering Cheerwine discounts and encouraging them to support their favorite brand #MasonDixonMadness.

Engage Directly with Consumers and Potential Customers

Online users can now retweet Amazon and add their satisfaction (or lack of) with their most recent purchase. This feedback and modern-day “word-of-mouth” helps this online mogul thrive.

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Social media has been around for a while now, and advertising there is on the rise. What is your favorite social media advertising tactic? What annoys you? What’s effective to you? Share your thoughts on our Facebook wall!

Stay Connected Online This Summer

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The weather’s getting hotter, the days are getting longer and vacations are being booked, which can only mean one thing. It’s almost summertime! By Florida standards, at least. For smaller businesses, all the excitement and activity of summer is the perfect time to revamp their social media presence.

Social media is one of the best ways for businesses with limited advertising budgets to stay connected with customers. By being part of Twitter, Facebook and other widely used platforms, businesses can keep their publics updated and informed – even when business might be slow.

Keep your accounts updated

Many businesses are on social media but post very irregularly. Make a goal to post an interesting news article, business update or special at least once a day. Include a link or picture with every single post because it’s proven to increase fan engagement. Don’t get discouraged if you have little engagement at first. As your fan count grows, adjust to producing the content they want to read. The Facebook Analytics feature is great for gauging what that content is.

Join a new social media site

Being involved with multiple social media sites is always a plus because it improves your SEO, or search engine optimization, and makes current and potential customers find you more easily online. If you have your Facebook presence on lockdown, consider expanding to Twitter or Pinterest.

Be engaging

We recommend downloading the “Facebook Pages Managers” application on your smart phone so you get notifications when anyone comments on or messages your company page. As your fan count grows and more people interact on your page, you’ll need a fast response time to keep them engaged. And don’t be afraid to ask your fans questions. “How is everyone’s summer going?” shows that you’re interested in two-way communication and gives the opportunity to know fans on a personal level.

We strongly recommend using innovative methods to connect with fans on Facebook. Hosting contests, highlighting employees and tagging them in the posts, and offering specials are a few proven ways to maximize your social media presence.

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Halley Wharton interns at Liquid Creative Studio while attending the University of Florida for Public Relations.